We want you to be completely satisfied with your purchase. Try Pingram.ai risk-free with our 14-day satisfaction guarantee. If you are not satisfied, you may request a full refund within 14 days of your order.
Refunds are not available after 14 days from your order date. If you are charged in error or face a technical issue that prevents service delivery, contact us within 14 days. We will assess and respond accordingly.
To request a refund, contact us at support@pingram.ai with your order details.
Refunds are processed within 7 business days after approval.
All digital products and services are non-refundable except as stated in the 14-day satisfaction guarantee and Exceptions.
Initiating a chargeback without contacting support may result in account suspension.
We may update this refund policy. Please review it regularly.